Your clients never know we exist.
Every engagement starts with agreed confidentiality terms and ends with file deletion on request. Your work, your clients, and the fact that you work with us stay confidential.
Confidentiality agreed first
Confidentiality terms are agreed before we receive any project information — drawings, briefs, or specifications.
Your clients and projects stay confidential
Client names, project details, and the fact that you work with us are not disclosed to any third party, ever.
No portfolio use without written approval
We never show, reference, or publish your work without explicit written approval for each specific use.
No contact with your clients
We never communicate with your clients directly or indirectly. We do not know their identities unless you explicitly share them.
Ownership stays with you
Ownership and usage rights for deliverables are addressed in our service agreement with each partner.
Every team member is bound
All TenTen Arch staff and collaborators sign confidentiality agreements that cover your project before being assigned to it.
Secure. Limited. Deleted on request.
- —Transfer via WeTransfer, Google Drive, Dropbox, or your preferred platform
- —Access limited to the project lead and directly involved team members
- —Files stored on encrypted drives in the EU
- —No file sharing outside the agreed project folder
- —Source files and working documents are deleted or returned after project close, as agreed with each partner
EU partners (Germany, Austria)
Data protection terms for EU partners are agreed as part of our engagement, in line with applicable data protection law.
Swiss partners
Data protection terms for Swiss partners are agreed as part of our engagement, in line with applicable data protection law.
US partners
Confidentiality and data handling terms for US partners are agreed as part of our engagement, in line with applicable law.
Confidentiality, data handling, and service terms
We agree confidentiality and data handling terms before any conversation with project details. Scope, payment, ownership, and liability are set out in our service agreement with each partner.
Ask about our termsConfidentiality questions
Test us on a real project.
Send us your project scope, we deliver under your name. No commitment required.